Who we are

We are WHYBROW VILLA & POOL SERVICES, S.L. (company number B57944605) and our address is 18 Calle Mediterraina, Calan Porter, 07730, Menorca, Spain. We are the providers of the website https://www.whybrowmenorca.com (referred to as the “Site”).

What personal data we collect and why we collect it

Comments

When visitors leave guestbook comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We collect data shown on the property sales listing (enquiries), rental listing (enquiries), guestbook comments and contact forms across our site.

Cookies

If you leave a guestbook comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics for tracking your usage and interactions on our website, therefore we automatically store cookies to ensure you get the best experience on our website.

We collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

We also collect information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.

How long we retain your data

If you leave a guestbook comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

This also applies to contact enquiries on the property listing forms and the contact form. Your contact details are retained indefinitely. We will stop advertising a property when we are instructed to do so by our members. However, the property information will remain available on the Site as historical property information to allow users to benefit from services such as identifying previous for sale or sold prices.

All enquiry data will be kept for two years from the date on which the enquiry is sent at which point it will be erased or anonymised so that the data no longer identifies you.

What rights you have over your data

If you have left guestbook comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you have any concerns about the property data on the Site, please contact us at whybrowmenorca@gmail.com and we will endeavour to resolve the issue promptly.

Where we send your data

Visitor guestbook comments may be checked through an automated spam detection service. Your data is sent via secure mail transmission to our mailbox, which is safety received over an encrypted SSL socked in our office headquarters.

Who has access to your personal data

We retain access to all personal information that we have collected from you or about you.

If our business is sold or merged, or if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. We will make sure that any such transfer is done in a secure way.

We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice.

Where we store your personal data

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Only employees who need access to your information to perform a specific job are granted access to personally identifiable information. We may require you to co-operate with our security checks before we disclose information to you.

We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access.

Contacting Us

If you have any questions about this Policy or our use of your personal information or would like to submit a subject access request or exercise your other data subject rights, please contact whybrowmenorca@gmail.com